Help for seafarers around the world

Are you one of the 1.6 million people around the world working at sea, or a loved one of someone who is?

The Mission to Seafarers is a great source of support for anyone working in the industry, and we’ve been helping people like you since the 19th century.

We work in over 200 ports in 50 countries and are available 365 days a year. We can provide help and support, no matter your nationality, gender or faith. Our network of chaplains, staff and volunteers can
help with any problem – whether it’s emotional, practical or spiritual help that you need.

Our services include:
• Ship visits – we carry out approximately 35,000 ship visits a year, welcoming crews to ports, providing access to communication facilities and offering assistance and advice on mental health and wellbeing.
• Transport – Our teams can arrange free transportation to the local town, shopping mall, doctor, dentist or a place of worship.

• Seafarers’ Centres – We operate over 120 Flying Angel centres around the world, offering visiting seafarers a safe space to relax between voyages, purchase supplies, seek support for any problems they might have and stay in touch with their families.

• Emergency support – Our teams are trained in pastoral support, mental health first aid and critical incident stress counselling. We can also provide advocacy support.

• Family networks – We operate these networks in the Philippines and India where seafarers’ families can meet, share information and access support.

Our mission is to care for the shipping industry’s most important asset: its people.

To find out where we work, visit missiontoseafarers.platformstaging.co.uk/our-ports. Here you can find information about all our centres, including contact details, facilities and opening times.

Crew Help Contacts 

SeafarerHelp
Free, confidential, multilingual helpline for seafarers and their families available 24 hours a day, 365 days per year, provided by ISWAN.
Direct dial: +44 20 7323 2737 Email: help@seafarerhelp.org

Chat to a Chaplain
You can now connect instantly with a chaplain via our new 24hr chat service. Whatever you want to talk about, simply go to our website
and click ‘Chat’ in the bottom right corner of the screen: missiontoseafarers.platformstaging.co.uk

CrewHelp
The Mission to Seafarers can provide help and support if you have a welfare or justice issue.
Please get in touch with us at crewhelp@mtsmail.org

Get in touch!
Have you got news or views that you’d like to share with The Sea? Please get in touch with the Editor, Carly Fields at thesea@missiontoseafarers.org.

The Mission to Seafarers, First Floor, 6 Bath Place, Rivington Street, London EC2A 3JE
T: +44 (0)20 7248 5202
E: crewhelp@mtsmail.org